Quality

swiss-quality

For INTERSERV, quality means much more than translations with a guaranteed standard of excellence. Our multi-stage quality assurance system encompasses all processes. In addition to impeccable translations, it includes internal workflows, the highest security standards in our IT department for protecting your data, contractual obligations to secrecy and confidentiality for everyone involved, as well as qualified and highly motivated employees.

Our more than 500 translators intimately understand your country’s culture and appropriately consider the particularities of the relevant languages. They always translate from a foreign language into their native language. Most of our language experts have many years of experience in their specialist disciplines as well as tertiary education.

We believe top quality in translation means:

  • Qualified, carefully selected and tested specialist translators.
  • Use of CAT tools for a consistent linguistic style and corporate language.
  • Correct technical terminology thanks to the use of specialist glossaries.
  • Ongoing quality controls through additional rounds of editing.
  • Final plausibility check before delivery.
  • Continuous collection and processing of customer feedback for the ongoing optimisation of quality in collaboration.
  • Strict compliance with the specified and assured processes.

 

dot  Quality assurance using CAT tools

dot  Confidentiality and data protection

dot  Selection criteria for our translators